BSBLED806 – Plan and implement a coaching strategy
Assessment Task 1: Knowledge questions
Student Name: INSERT YOUR NAME
Student ID: STUDENT ID
Submission Number: SUBMISSION NUMBER
Instructions
Task summary
This is an open-book test, to be completed in the classroom or in your own time as advised by your trainer.
If in class, a time limit of 1.5 hours to answer the questions applies.
Your answers must be word processed and submitted in Brighton College e-learning system (Moodle).
Criteria to be marked competent
You need to answer ALL questions
correctly
to pass this task and be considered competent
Required
· Access to textbooks and other learning materials (e.g. lecture slides and study guide)
· Computer with Microsoft Office and internet access.
· This document AT1 Questions – Instructions (available in Moodle)
· AT1 Responses Template (available in Moodle)
Timing
You must submit the assessment by the
due date
specified in the unit plan.
Submit
Submit in Moodle your completed document in PDF format and correct FILE NAME
YOUR NAME_ID – AT1 Knowledge Questions S#
Examples.
MARY SMITH_12345 – AT1 Knowledge Questions S1 for first attempt
MARY SMITH_12345 – AT1 Questions responses S2 for second attempt
Refer to video or written instructions in your Student Pre-Requisite course in Moodle for instructions on how to submit assessments in Moodle
Resubmission (also called reattempts) – important information
You may be allowed to resubmit if you were marked NOT SATISFACTORY on your first attempt provided you submitted your assessment by the due date. Your trainer will advise you if you can resubmit and the resubmission date. Your trainer will provide you with feedback to help you improve your revised answer.
To provide a revised answer, put a heading REVISED ANSWER under the question/section you must re-answer and type your new answer. Look at the example at the top of your template.
Refer to video or written instructions in your Student Pre-Requisite course in Moodle for instructions on how to submit a subsequent attempt Moodle.
If you need to revise your answer and resubmit, add a Heading “Revised Answer – V X ”
UNDER your existing answer and write your answer
Assessor:
Students must answer all questions correctly.
If you identify that students have answered any questions in this task incorrectly, this should be noted in the Assessment Task Cover Sheet and explained to the student.
Students should be given an appropriate time in which to resubmit.
Students can also be given the opportunity to answer questions verbally if appropriate.
See the instructions at the beginning of the Assessor Marking Guide for more detailed guidance.
Example
Q1 – Why are the colour of the Australian flag?
The colours of the Australian flag are red, blue, and green
Original answer
Revised Answer attempt 2
Revised answer
The colours of the Australian flag are blue, white, and red
Read this information to know HOW to answer the questions
The questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to help you answer the questions correctly.
Analyse
when a question says to analyse, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare
when a question says compare, show how two or more things are similar, ensure that you indicate the impact of similarities or differences. Generally, you should write a response one or two paragraphs long
Contrast
when a question says contrast, show how two or more things are different, ensure that you indicate the impact of differences. Generally, you should write a response one or two paragraphs
Describe
when a question says describe, state the most noticeable qualities or features. Generally, you should write a response two or three sentences long
Discuss
when a question says discuss, point out important issues or features and give some critical judgement. Generally, you should write a response one or two paragraphs long
Evaluate
when a question says evaluate, state arguments for and against something. Generally, you should write a response one or two paragraphs long
Examine
when a question says examine, this is similar to “analyse”, and you should provide a detailed response with key points and features and provide critical analysis. Generally, you should write a response one or two paragraphs long.
Explain
when a question says explain, make clear how or why something happened or the way it is. Generally, you should write a response two or three sentences long
Identify
when a question says identify, briefly describe the required information. Generally, you should write a response two or three sentences long.
List
when a question says list, briefly state information in a list format.
Outline
when a question says outline something, give only the main points, Generally, you should write a response a few sentences long
Summarise
when a question says summarise, it is like “outline”, give the main points. Generally, you should write a response a few sentences long.
Assessment Task 1 Instructions as provided to students
Provide answers to all of the questions below:
Explain each of the coaching techniques listed below.
Coaching technique
Explanation of the technique
GROW
OSKAR
CLEAR
List and describe at least three key components of a coaching strategy.
Explain at least five key principles of coaching strategy design.
Explain the key resources requirements for virtual coaching versus face-to-face coaching.
Explain an ideal method to match coaches and trainees.
Explain an ideal method to manage the coach and trainee relationship.
Identify and list at least two acts and two regulations that are relevant to coaching, including confidentiality and privacy requirements.
Identify and list at least two organisational policies, procedures and guidelines relevant to coaching, including confidentiality and privacy requirements.
Describe two methods of collecting and storing data that can be used to determine the effectiveness of a coaching program.
Explain how a continuous improvement register can be used to evaluate and report on coaching programs.
Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following?
Completed successfully?
Comments
Yes
No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
BC-AT1-BSBLED806-2020V1.1 Page | 1
Brighton College Pty Ltd
RTO: 45023 | CRICOS: 03635G
BSBLED806 – Plan and implement a coaching strategy
Assessment Task 4: Evaluation and review of Coaching strategy.
Student Name: INSERT YOUR NAME
Student ID: STUDENT ID
Submission Number: SUBMISSION NUMBER
Task summary
Induct and brief coaches and trainees.
1.
You are now required to induct and brief one of the coaches and one of the trainees you have matched and following the induction processes you developed as part of your coaching guide.
You will role play the coach and will select another student to role play the trainees.
Conduct the induction and complete your induction checklist as a record that you have conducted the induction. As a guide the induction should be for approximately 30 minutes.
During the induction, you will need to demonstrate effective communication skills including:
· Speaking clearly and concisely
· Using non-verbal communication to assist with understanding
· Asking questions to identify required information
· Responding to questions as required.
· Submit your completed induction checklist to your assessor.
Monitor and review coaching strategy.
2.
Assume that it is 3 months since the coaching strategy commenced and you have requested all coaches and trainees involved in the coaching program to complete the Feedback Form you developed as part of the Coaching Guide.
Review the Feedback Summary of Coaching Relationships documents collated from feedback forms provided to coaches and trainees.
Develop a Coaching Strategy Monitoring and Review Report that addresses:
· Progress of coaching strategy
· Analysis of coaching outcomes for individual staff members
· Analysis of coaching outcomes for staff collectively
· Additional opportunities for coaching as per the analysis of the feedback provided
· Highlighting positive contributions that staff members have made to coaching activities so as to recognise and acknowledge these.
· Evaluation of the coaching strategy to date, including recommendations for improvement.
3. Submit your Coaching Strategy Monitoring and Review Report to your assessor.
This assessment is to be completed in the simulated work environment in the RTO.
Required
· Access to textbooks and other learning materials
· Computer with Microsoft Office and internet access
· Project Portfolio Section 1 Template
· Case study of the company.
· Relevant policies and procedures. Policy and Procedure
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Completed Evaluation and Review.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
This is an example of how you should complete your resubmission/revised answers.
Example
Q1 – Why are the colour of the Australian flag?
The colours of the Australian flag are red, blue, and green
Original answer
Revised Answer attempt 2
Revised answer
The colours of the Australian flag are blue, white, and red
Part 1.
You are now required to induct and brief one of the coaches and one of the trainees you have matched and following the induction processes you developed as part of your coaching guide.
You will role play the coach and will select another student to role play the trainees.
Conduct the induction and complete your induction checklist as a record that you have conducted the induction. As a guide the induction should be for approximately 30 minutes.
During the induction, you will need to demonstrate effective communication skills including:
· Speaking clearly and concisely
· Using non-verbal communication to assist with understanding
· Asking questions to identify required information
· Responding to questions as required.
Submit your completed induction checklist to your assessor.
Part 2
Assume that it is 3 months since the coaching strategy commenced and you have requested all coaches and trainees involved in the coaching program to complete the Feedback Form you developed as part of the Coaching Guide.
Review the Feedback Summary of Coaching Relationships documents collated from feedback forms provided to coaches and trainees.
Develop a Coaching Strategy Monitoring and Review Report:
Feedback Summary
The following is a summary of feedback based on responses to the feedback from provided to coaches and trainees.
Coaches’ responses
What do you like most about the coaching role?
· I feel I’m giving something back to someone else.
· It’s very satisfying.
· I am learning lots myself.
· It’s growing the organisation.
What do you like least about the coaching role?
· Not enough time given for coaching.
· Not enough coaching guidance.
· It can be quite sporadic, not structured.
· I feel time pressured.
What benefits does coaching provide to you personally?
· Self-satisfaction.
· Personal growth.
· Professional growth.
· Career opportunities.
What benefits do you think coaching provides to the company?
· Staff are better skilled.
· Staff are more satisfied.
· Good image for the company.
· Company profile is enhanced and attracts new staff.
What recommendation do you have for improving the coaching strategy/program?
· Need more ongoing support for coaches.
Any other comments?
More professional development opportunity options.
Coaching Strategy Monitoring and Review Report
1) Progress
Summarise the progress of coaching strategy
2) Coaching outcomes
Analyse coaching outcomes for individual staff members
3) Progress
Analysis of coaching outcomes for staff collectively
4) Additional opportunities
Recommend additional opportunities for coaching as per the analysis of the feedback provided.
5) Positive contributions
Highlight positive contributions that staff members have made to coaching activities so as to recognise and acknowledge these.
6) Evaluation
Evaluation of the coaching strategy to date, including recommendations for improvement.
Assessment Task 4 Checklist
Did the student:
Completed successfully?
Comments
Yes
No
Check that the coaching strategy is implemented consistently as per the coaching guide?
Provide coaches with access to professional development through identification of opportunities in the Coaching Guide?
Provide coaches with access to support through information about such in the Coaching Guide and through provision of a comprehensive induction and briefing?
Monitor coaching relationships using collated results of feedback?
Recognise and acknowledge the positive contribution coaches and trainees make to coaching activities?
Collect data on coaching?
Analyse and report data on coaching outcomes at individual or group level?
Identify and promote ongoing opportunities for coaching?
Evaluate coaching strategy and document findings?
Present recommendations for improvement to the coaching strategy to the client?
BC-AT4-BSBLED806-2020V1.1 Page | 2
Brighton College Pty Ltd
RTO: 45023 | CRICOS: 03635G
This document is Coaching Guide Assessor.
It is part of the supporting resources for Assessment Task 2 of BSBLED806.
Recruitment, selection and induction policy and procedures
Policy Statement
Client is committed to recruiting and selecting quality staff and inducting staff to ensure they understand their job role and can follow all required procedures.
Client is also committed to ensuring that where a staff member’s employment is terminated, this is completed in accordance with the law and with sensitivity.
Principles
Selection decisions will always be made on merit so as to avoid discrimination and unfairness.
Employee termination will be handled sensitively and with fairness.
Scope
This policy and procedures applies to all staff who undertake recruitment, selection, induction and termination. This policy and procedures is supported by, and linked to the company’s Strategic Plan, and Staff Code of Conduct.
Procedures
1. Recruitment, selection and appointment.
The following procedures will be followed for recruitment.
· Prior to the recruitment process commencing, HR to develop a position description or access an existing position description. Ensure all information in the position description is accurate and identifies the key responsibilities, key selection criteria and desirable skills and attributes.
· HR will advertise the position using the organisation’s preferred medium(s) and Ad templates. Ads will clearly specify the purpose of the role, key selection criteria, mandatory qualifications and a contact name and number,
· Following receipt of applications, HR and the responsible manager will develop a shortlist of applicants based on the applications provided and their suitability to the role. Ensure that all shortlisted applicants have mandatory qualifications required of the position or the ability to obtain them.
· Interview of shortlisted candidates will be completed with HR and the responsible manager at the interview. Standard questions will be used, and accurate notes will be taken.
· Following the interview, HR and the responsible manager will agree on the selected applicant and referee checks will occur using the Reference Check form.
· Letter of offer to be sent out to successful candidate/s and rejection letters to unsuccessful candidates using standard letters.
· Letter of offer is developed using standard template
2. Induction
· HR creates a staff file for the new staff member and all documents relating to the recruitment process are stored.
· Staff member completes all required documentation for employment, including contracts, staff details forms and TFN notice.
· Ensure signed contract is on file.
· Induction plan is created and initial induction completed.
· Inductions as per plan are conducted during the first three months, which is also the probationary period.
· At least 2 days prior to the probationary period lapsing, HR will hold a review and support session with the employee. This session is to be used as a feedback and review from both parties on the probationary period.
· A forward plan for development and training needs is to be developed during this session and agreed to by the employee.
· If the employee’s performance is not satisfactory,
Supporting documents
· Position description template
· Advertisement templates
· Letter of offer
· Award
· Employment Contract template
· Unsuccessful candidate template
· Induction plan
· Induction checklist
BC-RSIPP-BSBLED806-2020V1.1 Page | 1
Brighton College Pty Ltd
RTO: 45023 | CRICOS: 03635G
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