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This quiz covers Chapter 9. Answers can be found in Chapter 9 of the text, as well as the “Chapter 9 Insights” document in Canvas. I have attached all the files. Please if you are not sure don’t answer. Thanks
msc99.docx

bookmsc545.pdf

insights___chapter_9.pdf

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1. When developing the project team, identify the ONE CORRECT statement
regarding how the team will be developed.
Group of answer choices
The team will only work through the “stages” of development that the Project Manager
deems to be needed.
The team will work through all of the “stages” but the “Norming” stage will always take
the longest to complete.
The team will always work through each of the major “stages”, although some of the
stages may be shorter in length if the team has worked together in the past.
The team will work through all of the “stages” and will take the same amount of time
“developing” through each stage.
2. There are 5 main stages (or phases) of project team development. Select the
CORRECT answer from the choices below that best summarizes the stage (or
phase) listed here:
During this phase, the team is working like a “…well oiled machine…” and
everyone is working at their optimal output.
Group of answer choices
Forming
Storming
Norming
Performing
Adjourning
3. Select the ONE correct statement regarding the most important factors about
acquiring the project team members.
Group of answer choices
Resources must be available for the project and must be available at the lowest possible
price.
Resources must be available and be the right fit for the project assignments.
Resources must be the right fit for the project regardless of their actual cost.
Resources must be willing to travel and be available for the project.
4. The Responsibility Matrix (or RACI Table) is used to help match the “action” for a
task with a specific resource (or resources) on the project. When creating the
RACI Table, select the CORRECT answer from the choices below that best
summarizes the description listed here:
This annotation identifies the person that is the Subject Matter Expert (or SME)
who has specific knowledge about something unique on the project.
Group of answer choices
( C ) – Consulted
( R ) – Responsible
( A ) – Accountable
( I ) – Informed
5. The Responsibility Matrix (or RACI Table) is used to help match the “action” for a
task with a specific resource (or resources) on the project. When creating the
RACI Table, select the CORRECT answer from the choices below that best
summarizes the description listed here:
This annotation identifiers the person “doing” the actual work.
Group of answer choices
( I ) – Informed
( C ) – Consulted
( A ) – Accountable
( R ) – Responsible
6. There are 5 main stages (or phases) of project team development. Select the
CORRECT answer from the choices below that best summarizes the stage (or
phase) listed here:
This phase usually occurs when the project is wrapping up and everyone is
moving on to the next project.
Group of answer choices
Storming
Adjourning
Performing
Forming
Norming
7. The Responsibility Matrix (or RACI Table) is used to help match the “action” for a
task with a specific resource (or resources) on the project. When creating the
RACI Table, select the CORRECT answer from the choices below that best
summarizes the description listed here:
This annotation identifies the person who is told when the task has been
completed, or is now in progress – but this person is not actually “doing” any work
on the project.
Group of answer choices
( A ) – Accountable
( I ) – Informed
( C ) – Consulted
( R ) – Responsible
8. There are 5 main stages (or phases) of project team development. Select the
CORRECT answer from the choices below that best summarizes the stage (or
phase) listed here:
This phase creates the most conflict and disagreements within the team members
because everyone is trying to say their ideas are the best and they are all struggling
to be the leader.
Group of answer choices
Performing
Adjourning
Forming
Storming
Norming
9. When creating a responsibility matrix (RACI) table, which statement is NOT
CORRECT.
Group of answer choices
There must be one and ONLY one assignment [A, R, I, or C] per resource for any given
task.
There may be at least one resource assigned per task that is informed [I] for that task.
There may be at least one resource assigned per task that is consulted [C] for that task.
There must be one and ONLY one resource assigned per task that is accountable [A] for
that task.
There must be at least one resource assigned per task that is responsible [R] for that task.
10. There are 5 main stages (or phases) of project team development. Select the
CORRECT answer from the choices below that best summarizes the stage (or
phase) listed here:
During this phase, the natural “leader” of the team will become apparent, and the
rest of the team members begin to work in harmony as they follow that leader.
Group of answer choices
Norming
Performing
Forming
Adjourning
Storming
11. There are 5 main stages (or phases) of project team development. Select the
CORRECT answer from the choices below that best summarizes the stage (or
phase) listed here:
During this phase, the team members are getting to know each other, exchanging
phone numbers and email addresses so they can collaborate effectively.
Group of answer choices
Forming
Performing
Norming
Adjourning
Storming
12. The Responsibility Matrix (or RACI Table) is used to help match the “action” for a
task with a specific resource (or resources) on the project. When creating the
RACI Table, select the CORRECT answer from the choices below that best
summarizes the description listed here:
This annotation identifies the ONE PERSON who must answer to the customer
when the project is succeeding or failing. A common phrase would be “The buck
stops here.”
Group of answer choices
( I ) – Informed
( R ) – Responsible
( A ) – Accountable
( C ) – Consulted
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INCLUDES: THE STANDARD
FOR PROJECT MANAGEMENT
ANSI/PMI 99-001-2017
A Guide to the
PROJECT MANAGEMENT
BODY OF KNOWLEDGE
(PMBOK ® GUIDE )
Sixth Edition
Library of Congress Cataloging-in-Publication Data
Names: Project Management Institute, publisher.
Title: A guide to the project management body of knowledge (PMBOK guide) / Project Management Institute.
Other titles: PMBOK guide
Description: Sixth edition. | Newtown Square, PA: Project Management Institute, 2017. | Series: PMBOK guide | Includes
bibliographical references and index.
Identifiers: LCCN 2017032505 (print) | LCCN 2017035597 (ebook) | ISBN 9781628253900 (ePUP) |
ISBN 9781628253917 (kindle) | ISBN 9781628253924 ( Web PDF) | ISBN 9781628251845 (paperback)
Subjects: LCSH: Project management. | BISAC: BUSINESS & ECONOMICS / Project Management.
Classification: LCC HD69.P75 (ebook) | LCC HD69.P75 G845 2017 (print) | DDC 658.4/04–dc23
LC record available at https://lccn.loc.gov/2017032505
ISBN: 978-1-62825-184-5
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TABLE O F CONTENTS
PART 1.
A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® Guide)
1. INTRODUCTION …………………………………………………………………………………………………………… 1
1.1 Overview and Purpose of this Guide …………………………………………………………………….. 1
1.1.1 The Standard for Project Management ……………………………………………………… 2
1.1.2 Common Vocabulary ……………………………………………………………………………….. 3
1.1.3 Code of Ethics and Professional Conduct ………………………………………………….. 3
1.2 Foundational Elements ……………………………………………………………………………………….. 4
1.2.1 Projects ………………………………………………………………………………………………….. 4
1.2.2 The Importance of Project Management ………………………………………………….. 10
1.2.3 Relationship of Project, Program, Portfolio,
and Operations Management………………………………………………………………….. 11
1.2.4 Components of the Guide……………………………………………………………………….. 17
1.2.5 Tailoring ……………………………………………………………………………………………….. 28
1.2.6 Project Management Business Documents ……………………………………………… 29


2. THE ENVIRONMENT IN WHICH PROJECTS OPERATE………………………………………………………. 37
2.1 Overview …………………………………………………………………………………………………………. 37
2.2 Enterprise Environmental Factors………………………………………………………………………. 38
2.2.1 EEFs Internal to the Organization ……………………………………………………………. 38
2.2.2 EEFs External to the Organization …………………………………………………………… 39
I
2.3 Organizational Process Assets ………………………………………………………………………….. 39
2.3.1 Processes, Policies, and Procedures ……………………………………………………….. 40
2.3.2 Organizational Knowledge Repositories ………………………………………………….. 41
2.4 Organizational Systems ……………………………………………………………………………………. 42
2.4.1 Overview ………………………………………………………………………………………………. 42
2.4.2 Organizational Governance Frameworks …………………………………………………. 43
2.4.3 Management Elements ………………………………………………………………………….. 44
2.4.4 Organizational Structure Types ………………………………………………………………. 45
3. THE ROLE OF THE PROJECT MANAGER………………………………………………………………………… 51
3.1 Overview …………………………………………………………………………………………………………. 51
3.2 Definition of a Project Manager …………………………………………………………………………. 52
3.3 The Project Manager’s Sphere of Influence ………………………………………………………… 52
3.3.1 Overview ………………………………………………………………………………………………. 52
3.3.2 The Project……………………………………………………………………………………………. 53
3.3.3 The Organization …………………………………………………………………………………… 54
3.3.4 The Industry …………………………………………………………………………………………. 55
3.3.5 Professional Discipline ………………………………………………………………………….. 56
3.3.6 Across Disciplines …………………………………………………………………………………. 56
3.4 Project Manager Competences ………………………………………………………………………….. 56
3.4.1 Overview ………………………………………………………………………………………………. 56
3.4.2 Technical Project Management Skills ……………………………………………………… 58
3.4.3 Strategic and Business Management Skills …………………………………………….. 58
3.4.4 Leadership Skills …………………………………………………………………………………… 60
3.4.5 Comparison of Leadership and Management …………………………………………… 64
3.5 Performing Integration ……………………………………………………………………………………… 66
3.5.1 Performing Integration at the Process Level…………………………………………….. 67
3.5.2 Integration at the Cognitive Level……………………………………………………………. 67
3.5.3 Integration at the Context Level ……………………………………………………………… 67
3.5.4 Integration and Complexity…………………………………………………………………….. 68
II
Table of Contents
4. PROJECT INTEGRATION MANAGEMENT ……………………………………………………………………….. 69
4.1 Develop Project Charter ……………………………………………………………………………………. 75
4.1.1 Develop Project Charter: Inputs ………………………………………………………………. 77
4.1.2 Develop Project Charter: Tools and Techniques ………………………………………… 79
4.1.3 Develop Project Charter: Outputs ……………………………………………………………. 81
4.2 Develop Project Management Plan …………………………………………………………………….. 82
4.2.1 Develop Project Management Plan: Inputs ………………………………………………. 83
4.2.2 Develop Project Management Plan: Tools and Techniques ………………………… 85
4.2.3 Develop Project Management Plan: Outputs…………………………………………….. 86
4.3 Direct and Manage Project Work ……………………………………………………………………….. 90
4.3.1 Direct and Manage Project Work: Inputs …………………………………………………. 92
4.3.2 Direct and Manage Project Work: Tools and Techniques …………………………… 94
4.3.3 Direct and Manage Project Work: Outputs ……………………………………………….. 95
4.4 Manage Project Knowledge ………………………………………………………………………………. 98
4.4.1 Manage Project Knowledge: Inputs ……………………………………………………….. 100
4.4.2 Manage Project Knowledge: Tools and Techniques …………………………………. 102
4.4.3 Manage Project Knowledge: Outputs …………………………………………………….. 104
4.5 Monitor and Control Project Work ……………………………………………………………………. 105
4.5.1 Monitor and Control Project Work: Inputs ………………………………………………. 107
4.5.2 Monitor and Control Project Work: Tools and Techniques ………………………… 110
4.5.3 Monitor and Control Project Work: Outputs ……………………………………………. 112
4.6 Perform Integrated Change Control ………………………………………………………………….. 113
4.6.1 Perform Integrated Change Control: Inputs ……………………………………………. 116
4.6.2 Perform Integrated Change Control: Tools and Techniques ……………………… 118
4.6.3 Perform Integrated Change Control: Outputs ………………………………………….. 120
4.7 Close Project or Phase …………………………………………………………. …
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